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Terms Condition

OKBet Terms Condition

General Overview and Key Definitions

The OKBet website is owned and operated by Kingwin Ventures. The company is officially registered under Philippine law and operates under the strict supervision and licensing of the Philippine Amusement and Gaming Corporation (PAGCOR) via its official domain, okbet.com.okbet.com

These Terms and Conditions represent the final and exclusive legal agreement between the Account Holder and OKBet, outlining the entire contractual relationship. This document overrides and replaces all previous discussions, promises, or agreements. By creating an account, logging in, using our services, playing games, or accepting any winnings, you acknowledge that you fully understand and agree to the following:

to become a party to the OKBet Rules
that you have read these Terms and Conditions in full, comprehend their meaning, and commit to following them,
that you will abide by every rule set forth in this agreement,

OKBet may update, modify, or expand these Terms and Conditions whenever necessary. Should there be any significant changes, OKBet will notify Account Holders in advance before the new terms take effect.

For the sake of clarity, any reference to a singular term includes the plural, and vice versa. Similarly, the use of 'the' may also refer to 'a' or 'an' depending on the context.

It is essential that the account holder reads this entire agreement thoroughly before using the services. This document serves as a legally binding contract between the user and OKBet. The entity known as Kingwin Ventures operates both the www.OKBet.com website and the OKBet mobile application (collectively referred to as the 'site' or 'website').

By clicking 'Register' or 'Complete Registration' and utilizing our software, you are confirming your full acceptance of these rules, our privacy policies, and any subsequent updates to our gambling regulations. Please be aware that violating this agreement may lead to serious consequences, including the loss of membership, permanent account closure, forfeiture of funds, or potential legal action.

Definition of Terms

1. 'OKBet account' refers to a personal account created by a user for legitimate transactions, intended solely for establishing a professional relationship with OKBet for the purpose of betting and gaming.

2. 'Equipment' encompasses any device used to access our online services, such as desktop computers, laptops, smartphones, tablets, PDAs, or other personal electronic gadgets.

3. 'Game' refers to the various online entertainment and gaming systems available on the website.

4. 'Software' refers to the computer programs and data files installed on a device that enable a user to connect to the website and utilize its services via the internet.

5. 'Sports betting' is a broad term covering sports wagering, casino games, poker, and all other related online entertainment offered by the platform.

6. 'Information' refers to all data provided on the site, including but not limited to sports statistics, match results, betting odds, and related data.

7. 'Website' refers to the official portal at www.OKBet.com, which serves as the primary gateway for users to access services and stay updated on OKBet's operations.

8. 'Service' refers to the specific betting and gaming opportunities that OKBet provides to the Account Holder through the website.

9. 'Card' includes any payment-enabled card, whether it is a credit, debit, virtual, or prepaid card.

10. 'Payment Solution Provider' is a third-party agent that facilitates various payment methods between the user and the platform.

11. 'Regulator' refers to the Philippine Amusement and Gaming Corporation (PAGCOR), the legal authority governing all gaming activities in the Philippines. You can find more details at https://www.pagcor.ph/

12. 'Financial Institution' refers to any bank or financial entity regulated by national financial services laws.

13. 'Client Application' is the web browser or interface the Account Holder uses to access and interact with the services.

14. 'Software' (Operational) refers to the backend programs used by OKBet to manage the services and ensure the Client Application runs correctly.

15. 'Prize' refers to any winnings, bonuses, or rewards earned by the Account Holder.

16. 'Inactive Account' is defined as any account that has shown no login or logout activity for more than six consecutive months.

License/Intellectual Property

The software's organizational structure and code are protected as OKBet's intellectual property, trade secrets, and copyrights. Consequently, users and visitors are strictly prohibited from:

Streaming, transferring, or sharing media services and project videos from the site with others, or posting such content on any public electronic communication platform.
Copying, distributing, publishing, reverse-engineering, decompiling, modifying, or attempting to extract the source code to create derivative works.
Selling, renting, sublicensing, or otherwise distributing the software to others.
Making the software available to third parties through the internet or any other medium.
Exporting the software to any other country via electronic means without explicit written consent from OKBet.
Using the software for any purpose that is illegal or fraudulent.

The individual responsible for any illegal use of the software shall be held personally liable for all resulting losses, expenses, or commissions.

All trademarks, logos, graphics, text, and unique methodologies (collectively called 'Intellectual Assets') found on the website and app are the exclusive property of OKBet and its partners. Users may not exploit these assets for any purpose unless specifically permitted by law.

Financial Security

To ensure maximum security, member funds are kept in separate client accounts at a Regulator-approved Financial Institution, completely isolated from OKBet's own corporate funds. We employ strict measures to protect user deposits at all times.
OKBet reserves the right to modify its business operations whenever necessary to remain in full compliance with judicial regulations.

Account Registration, Access, and Security Protocols

1. OKBet grants users a non-exclusive, non-transferable right to use the website's software, access information, and participate in online gaming.

2. The OKBet platform is strictly prohibited for the following individuals:

Under 21 years old.
Anyone who has not yet reached the legal gambling age in their specific jurisdiction.
Anyone residing in a region where accessing the site is illegal, or where OKBet cannot verify the legality of the user's actions. This includes:
    a) Public officials, which includes elective and appointive officials and employees, permanent or temporary, whether in the career or non-career service, whether or not they receive compensation, regardless of amount.
    b) Members of the Armed Forces of the Philippines, including the Army, Navy, Air Force or Philippine National Police;
    c) Persons under 21 years of age or students of any school, college or university in the Philippines;
    d) PAGCOR officials and employees;
    e) Gaming site Operators and employees;
    f) Unregistered players;
    g) Banned individuals;
    h) Spouse, common-law partner, children, parents of officials and persons mentioned in items (a), (b), and (d) above
    i) Players currently residing outside of the Philippines;
Current OKBet employees, their immediate family (spouses, partners, parents, children, or siblings), and former employees or their relatives within six months of their departure.

3. To ensure no minors use our services, OKBet may request proof of age at any time. If a user fails to meet the age requirements or if we suspect they are underage, we reserve the right to temporarily or permanently suspend the account to prevent unauthorized access.

4. Real-money gaming is reserved exclusively for registered Account Holders. To join, an individual must submit a registration application and confirm the following:

The applicant is not legally incapacitated or restricted by law from entering into agreements;The account holder is not an individual whose capacity is restricted by law;

The applicant is acting on their own behalf and is not representing another person or a corporate entity;The account holder’s statutory actions can only represent him/her personally, but not other people or other companies;

The applicant acknowledges that using OKBet's services is a purely voluntary choice;The account holder understands that his/her participation in OKBet services is purely voluntary;

The applicant does not suffer from Compulsive Gambling Disorder and is not listed as a Self-Excluded player under the Regulator's guidelines;The account holder is not experiencing nor diagnosed with Compulsive Gambling Disorder nor registered as a Self-Excluded player in accordance to the guidelines set by the Regulator;

The applicant agrees to provide necessary personal and payment information for verification purposes, knowing that OKBet will handle this data according to its privacy policy;The account holder fully agrees that certain personal information (including specific information about payment methods) must be provided to OKBet for confirmation when using its services. OKBet will follow the privacy policy to manage and control the information provided;

The applicant accepts full responsibility for paying any taxes owed on their gaming winnings;The account holder is responsible for the relevant taxes arising from gaming profits;

The applicant agrees to use the website solely for personal entertainment and will not use it for any commercial or professional purpose.The account holder can only use the website for personal purposes. He/she shall only place bets for personal entertainment;

The account holder must not be a citizen or resident of any of the following jurisdictions: Anguilla, Antarctica, Argentina, Australia, Belgium, Bermuda, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Cayman Islands, Channel Islands, Christmas Island, Cocos Islands, Croatia, Cyprus, Denmark (including Greenland and the Faroe Islands), Estonia, Ethiopia, Falkland Islands, France (covering French Guiana, French Polynesia, French Southern Territory, Guadeloupe, Martinique, Mayotte, New Caledonia, Reunion, Saint Martin, Saint Pierre and Miquelon, Saint Barthélémy, and Wallis and Futuna), Germany, Gibraltar, Greece, Heard and McDonald Islands, Hungary, Andhra Pradesh, Nagaland, Rajasthan, Sikkim, Tamil Nadu, Telangana, Ireland, Iran, Iraq, Israel, Italy, Latvia, Lithuania, Montserrat, Netherlands (including Aruba, Bonaire, Curaçao, Saba, St. Eustatius, and St. Martin), Norfolk Island, North Korea, Pakistan, Pitcairn Island, Poland, Portugal, Puerto Rico, Romania, Serbia, Singapore, Slovakia, South Africa, Georgia, the South Sandwich Islands, South Sudan, Spain, Sri Lanka, the State of Palestine, Swaziland, Sweden, Switzerland, Syria, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, the United Kingdom, the United States (including American Samoa, Guam, and the U.S. Virgin Islands), Vanuatu, and Yemen.The account holder is not a citizen of the following countries: Anguilla, Antarctica, Argentina, Australia, Belgium, Bermuda, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Cayman Islands, Channel Islands, Christmas Island, Cocos Islands, Croatia, Cyprus, Denmark (including Greenland and the Faroe Islands), Estonia, Ethiopia, Falkland Islands, France (including French Guiana, French Polynesia, French Southern Territory, Guadeloupe, Martinique) , Mayotte, New Caledonia, Reunion, Saint Martin, Saint Pierre and Miquelon, Saint Barthélemy, Wallis and Futuna), Germany, Gibraltar, Greece , Hilde and McDonald Islands, Hungary, Andhra Pradesh, Nagaland, Rajasthan, Sikkim, Tamil Nadu, Telangandi; Ireland, Iran, Iraq, Israel, Italy , Latvia, Lithuania, Montserrat, Netherlands (including Aruba, Bonaire, Curaçao, Saba, St. Eustatius and St. Martin), Norfolk Island, North Korea, Pakistan, Pitcairn Island, Poland, Portugal, Puerto Rico, Romania, Serbia, Singapore, Slovakia, South Africa, Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, the State of Palestine, Swaziland, Sweden, Switzerland, Syria, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, the United Kingdom and the United States of America (including American Samoa, Guam and the U.S. Virgin Islands), Vanuatu, Yemen;

By using this service, the account holder acknowledges and accepts all associated risks. Any financial losses incurred are the sole responsibility of the user; OKBet will not be held liable for such losses.The account holder agrees and can bear the risk of loss caused by using this service, OKBet does not bear any risk for its loss;

The account holder guarantees that all funds deposited into their account are legally obtained and do not originate from any criminal activity.All of the account holder’s deposit is not from illegal or criminal activities;

Users are prohibited from using their OKBet account for any unlawful purposes. Additionally, account holders must not allow third parties to access their accounts to perform actions that violate local laws or OKBet's internal regulations.The account holder must not engage in any illegal activities by using his/her OKbet account, or allow others to use its account to engage in any activities that violates both local and OKBet rules;

It is the user's responsibility to keep their login credentials and password secure and private. Should a password be lost or forgotten, the OKBet Customer Service team can help reset the security details, but only after the user has passed a strict identity verification process.The account holder shall keep the account credentials including the password properly and must not allow others to use it. If in case the password has been forgotten or lost, the OKBet Customer Service Department will assist in setting up a new security information after a thorough authentication process;

The account holder is solely responsible for maintaining the confidentiality of their login details. Any activity or bets placed using the registered username and password will be treated as authorized and valid.The account holder is responsible for ensuring the confidentiality of the OKBet account and login information. Any online gambling conducted with the account holder’s username and password will be considered valid;

While using OKBet's software, websites, or equipment, users and visitors must act in a way that does not interfere with or disrupt the experience of other members.When using OKBet services, websites, equipment, software or related information, the account holder or a visitor must not in any way hinder other members from enjoying the services that OKBet provides;

Attempting to steal or illegally obtain personal information from other members is strictly forbidden.Stealing any relevant information of other members is strictly prohibited;

Users are prohibited from uploading or distributing any viruses, malicious software, or corrupted data that could compromise the performance of OKBet's systems, software, or services.Uploading or publishing any virus-bearing programs, files or data that affect the performance of the website equipment, software, services, etc. is strictly prohibited;

It is strictly forbidden to attempt to modify, reverse engineer, disassemble, or decompile any part of the OKBet software.The account holder shall not attempt to modify, reverse compile, reverse engineer or disassemble the software in any form;

The use of automated tools, bots, scripts, or any artificial intelligence—including unrestricted plugins—to interfere with the platform's operations, transactions, or server connections is prohibited. All interactions with customer service and the platform must be done manually through the official OKBet interface.The account holder must not use any equipment, automatic equipment, software, programs or other methods (similar to the aforementioned) to hinder or attempt to interfere with the normal operation of the services, equipment, software, URL, information or any transaction provided by the website, use of artificial intelligence Including the unrestricted plug-in system is strictly forbidden to connect to the server. All customer service operations must be performed by the player through the use of OKBet program interface;

The account holder must not use the platform to post offensive content, including harassment, insults, threats, obscene material, or speech that incites racial hatred. Any behavior that encourages criminal acts or leads to civil liability is strictly prohibited.The account holder must not post any illegal information about harassment, insults, defamation, threats, obscenity, and incitement to racial dissatisfaction on the website or equipment or to other users, or any criminal behavior that constitutes or encourages criminal acts, or causes civil liability incidents, etc. And other related illegal information;

Users may not organize or participate in spam campaigns, chain letters, unauthorized surveys, or any other disruptive mass-communication activities targeted at OKBet.The account holder is not allowed to initiate or participate in investigations, quizzes, or mass release of chain letters/spam mails, mail peddling and other activities aimed at OKBet;

Each user is permitted only one account. If OKBet discovers multiple accounts belonging to the same person, the company reserves the right to cancel the duplicate accounts and void any associated bets, or restrict the user to a single active account.The account holder cannot have multiple accounts at the same time. If OKBet find that a customer has multiple accounts, the company has the right to cancel their accounts and place bets. The company reserves the right to cancel or close the duplicate account. The company reserves the right to restrict customers to keep only one of the accounts;

Individuals who are professional athletes or professional participants in any sport, league, or competition that OKBet offers betting markets for are not eligible to hold an account.The account holder must not be a professional player in any sport, competition or league where OKBet offers betting;

Deposits and withdrawals must only be made using cards authorized for the account holder's use. Furthermore, the use of payment methods issued in jurisdictions where gambling is illegal is strictly prohibited.The account holder must not deposit nor withdraw through a Card which the Account Holder is not authorized to use and/or utilizing a Card in a jurisdiction in which betting and gaming are prohibited;

The account holder must not employ, nor be employed by, anyone using automated systems, robots, or software specifically designed to manipulate or defeat the OKBet application and software.The account holder must not be employed or employs individuals who makes use of a system (including machines, robots, computers, software or any other automated system) designed to defeat or capable of defeating the Client Application and/or Software;

The user must not hold an active account with any other legal entity that is part of the same corporate group as OKBet (specifically, any entities controlled by Kingwin Ventures).The account holder is not possessing an active account with another legal entity which is part of the same group as OKBet, meaning other entities directly or indirectly controlled by Kingwin Ventures;

The user confirms that they do not find the website's content offensive or indecent. Additionally, they agree to keep their profile information—including full name, email, and phone number—current and accurate as requested by OKBet.The account holder must not find the Website or the Services offensive, objectionable, unfair, nor indecent; and to maintain his/her OKBet Account details up-to-date in terms of the following: first and last name, valid email address, phone number and any vital information as required by OKBet;

Accounts are personal and non-transferable. The holder must not allow anyone else, especially minors, to use their account, access website materials, claim prizes, or use the services.The account holder shall not allow any other individual, including any minor, to use or reuse its created OKBet Account, access and/or use any material or information from the Website, accept any Prize, or access and/or participate in the Services;

Buying, selling, or transferring accounts between players is strictly forbidden. Additionally, the transfer of funds from one OKBet account to another is not permitted.The account holder must not sell, transfer or acquire account from or to other players. Funds cannot be transferred between OKBet accounts;

The name provided must be the user's legal name and must match the submitted identification documents. Similarly, the name on the account must be identical to the name on the payment card or method used for transactions.The account holder’s name must be true, legal and consistent with the Proof of Identity submitted. It must also be ensured that the account name matches the name on the Card or any type of payment method used for deposit and withdrawals;

Accessing the site via proxy servers, VPNs, or any tools designed to mask or alter the device's IP address is prohibited. Users must not take any action that prevents OKBet from identifying their true IP address.The account holder is not allowed to access the website through the use of a proxy server or any tool that interferes with the IP address of the device being used, or to take any measure that will prevent OKBet from identifying the correct IP address of the device being used to access the website;

By agreeing to these terms, the user acknowledges that if OKBet suspects any violation or fraudulent behavior, the company may report the activity to the relevant legal authorities without prior notice.The account holder agrees with the application of the above general terms and agree that if there is any suspicion or violation of the customer’s behavior, OKBet has the right to report to the relevant authorities without prior notice or explanation.

Upon registering, a starting deposit of Php 1,000 is required, which becomes available for betting. The user can manage these funds as they wish. OKBet will cover any transaction fees by crediting the equivalent amount back to the player's account.The account holder agrees that upon registration, a Php 1,000 initial deposit must be made which is you can now used it to bet. The account holder may utilize the said funds at will. OKBet shall bear the cost of any transaction fees by providing a credit in the player’s OKBet account.

Following the initial deposit, the minimum amount for subsequent deposits is Php 500. OKBet will continue to cover the transaction fees for these deposits by providing a credit to the player's account.After the initial deposit, the minimum succeeding deposit is set at Php 500. As courtesy to its players, OKBet shall bear the cost of any transaction fees through providing a credit in the player’s OKBet account.

The minimum withdrawal amount is Php 1,000 per request, with a daily limit of Php 1,250,000 for standard accounts. OKBet will cover the fees for the first three withdrawal requests each day; any further withdrawals on the same day will incur standard transaction fees.Minimum withdrawal amount is set at Php 1,000 per transaction and the daily withdrawal limit for normal account is set at Php 1,250,000. OKBet will shoulder the transaction fee of up to 3 withdrawal requests per day through providing a credit in the player’s OKBet account otherwise all succeeding withdrawals are subject to applicable transaction fees.

Account Management

OKBet maintains the absolute right, at its own discretion, to:

Refuse to open a new account or to suspend/close an existing account without providing a reason.Decline to open a OKBet Account and/or to close or suspend an existing OKBet Account without any explanation whatsoever.

Reject any deposit request without needing to explain the decision.Decline to accept deposits without any explanation whatsoever.

Request documents to verify: a.the identity of the Account Holder, Verify the user's authorization to use a specific payment method or card. Validate any other information or facts provided by the account holder.Request documents to verify:
a.the identity of the Account Holder,
b.his/her authorization to use a specific Card or any payment method;and/or
c.other facts and information provided by the Account Holder.

Such requests for information can happen at any time, and OKBet may suspend the account while an investigation is ongoing.Such request may be made at any given moment and OKBet reserves the right to suspend an account pending investigation.

Transfer or license user data to other legal entities managed by Kingwin Ventures globally without prior notice, provided that such transfers comply with all applicable data protection laws.Transfer and/or license, without prior notice, data regarding an Account Holder to any other legal entity, in any country, ultimately managed and controlled by Kingwin Ventures, subject to OKBet guaranteeing that the said data at all times is transferred and managed in accordance with applicable laws, data protection acts and/or similar.

Transfer or license the rights and obligations related to an account holder to other Kingwin Ventures-controlled entities without prior notice, ensuring that all liabilities are honored.Transfer and/or license, without prior notice, the rights and liabilities regarding an Account Holder to any other legal entity, in any country, ultimately managed and controlled by Kingwin Ventures, subject to OKBet guaranteeing the liabilities being honored.

Manage user funds according to standard cash management practices, which may include using third-party financial institutions or payment providers to hold funds for the benefit of the account holders.Hold and manage funds belonging to Account Holders in accordance with generally accepted guidelines for cash management regarding such funds; this may include a Financial Institution and/or a Payment Solution Provider being entrusted to hold funds in the name of and/or for the benefit of Account Holders.

Implement its Forfeiture Policy, which includes the following:Perform its Forfeiture Policy which includes the following provisions:

    a. Forfeit and/or confiscate funds available on a OKBet Account and/or refuse to honor a claim, in the event that, directly or indirectly: (i) the OKBet Rules have been violated; and/or (ii) other unauthorized activities have occurred in connection with a betting event and/or the operation of a OKBet Account (such as, but not limited to, breach of the law or other regulations, breach of a third party’s rights, fraud, and cheating)
    b. Suspend and/or cancel the participation of an Account Holder in the games, promotional activities, competitions or other services, whenever OKBet is of the opinion that there are legitimate concerns that a OKBet Account is, has been, or may be used for illegal, fraudulent or dishonest practices;
    c. Suspend and/or cancel the participation of the Account Holder in the Services, and/or forfeit and/or confiscate funds available on their OKBet Account if the Account Holder is found in direct violation of any provisions of its Terms and Conditions such as:
    • Cheating
    • Irregular gaming such as equal, zero or low margin bets or hedge betting in order to circumvent the bonus turnover requirement
    • Unauthorized account takeover which is made through sharing the same device and/or using any other related indicators such as IP address and shared common betting behavior
    • Employing or using a system (including machines, robots, computers, software or any other automated system) designed to defeat or capable of defeating the Client Application and/or Software.
    • Other methods which are in direct violation of the OKBet Terms and Conditions.

Refuse or reverse the withdrawal of unused deposits until the source and nature of the funds have been satisfactorily verified.Decline and/or reverse the withdrawal of unspent or otherwise unused deposits until the verification of these funds is deemed satisfactory.

Account Dormancy

If an account has been suspended for over 6 months, or has remained dormant (no login) for over 6 months, OKBet may charge a monthly administrative fee until the balance reaches zero. These fees are retained by OKBet. Once the balance is zero, the account will be closed. Accounts with no funds will be closed immediately without charges.

OKBet commits to the following:

Handling all user funds in a secure and professional manner.Manage funds belonging to Account Holders in a secure and appropriate manner; and/or

Processing and storing user data in strict accordance with relevant data protection laws and regulations.Manage data regarding an Account Holder in accordance with applicable laws, data protection acts and/or similar;

Prohibiting any form of direct fund transfers between different customer accounts.Not offer contingencies to customers to proceed to any fund transfer between customers’ accounts.

Betting Rules and Regulations

1. To place a wager on the OKBet platform, you must follow the specific game rules as well as the terms outlined in this agreement.

2. OKBet cannot be held accountable for mistakes caused by typos or human error in the listed odds or match results. In such instances, the company maintains the right to void any affected bets.

3. OKBet reserves the absolute right to decline any bet at its own discretion, without the need to provide a reason.

4. Only wagers made through the official OKBet website or authorized equipment are recognized as valid. We do not accept bets sent via email, post, fax, or any other external channel, and such attempts will be ignored. A bet is officially active only after the confirmation message appears on your screen.

5. It is up to the user to keep track of the current score and other essential match details. We strongly suggest double-checking the status of a game before confirming your bet.

6. Users should be aware that live data—including scores and match clocks—is provided by third-party feeds and may suffer from delays or inaccuracies. Any bet placed based on this information is done so at the user's own risk. OKBet provides this data 'as-is' without any guarantee of precision or timeliness and isn't liable for any financial losses resulting from its use.

7. A bet is deemed valid provided the user has logged in with the correct credentials and has sufficient funds in their account balance.

8. The account owner is solely responsible for maintaining the security of their account. This includes taking responsibility for all activity and transactions performed under their login, whether they authorized them or not.

9. If the betting details are accurate, the account holder bears full responsibility for the wager. Once the system confirms the bet, it becomes final—meaning it cannot be edited, cancelled, or withdrawn. The digital bet slip serves as the official proof of the transaction.

10. All betting data is logged in OKBet's transaction database, which serves as the definitive and legally binding record for any transaction at any time.

11. Any bet marked as 'confirmed' within the OKBet account transaction history is recognized as a valid wager by the company.

12. Unless it is a live bet, OKBet may cancel any wagers that are placed after the game has officially started.

13. Bets placed on events where the outcome is already determined will be voided. OKBet reserves the right to cancel any such wagers.

14. Please note that event details shown on the site—such as kick-off times, red cards, or scores—are provided for informational purposes only and should be used as a reference.

15. Event outcomes are finalized after the match concludes, unless specific sport rules state otherwise. OKBet will not accept changes to results for bets settled more than 72 hours after the event. Corrections for genuine human errors or wrong results are only made within this 72-hour window.

16. If a game's venue is moved, bets placed for the original location will be voided, unless the event is moved to a neutral ground, in which case the bets remain active.

17. The final determination of who won or lost a game is made after the match ends, following the applicable official rules.

18. OKBet does not accept bets on matches that are interrupted or on offers that are considered controversial.

19. If a match is stopped but resumes within 48 hours of the original start time, open bets will be settled based on the final result. If it is not resumed within that timeframe, all undecided bets will be voided.

20. If a betting option is found to be invalid, the wager will be adjusted and settled based on the remaining valid selections.

21. Users acknowledge that odds and market lines fluctuate constantly and are locked in only at the moment the bet is placed. OKBet reserves the right to modify odds, pricing, or event details at any time at its own discretion.

22. OKBet also reserves the right to void affected bets or correct any errors—whether caused by omission or mistake—regarding the odds, prices, or event information displayed on the platform.

23. If a team or player is listed incorrectly in the system, OKBet may void any bets placed on that selection.

24. OKBet may void bets if markets remain open despite an incorrect score or match status that significantly skews the pricing.

25. In the event of technical glitches, OKBet may manually update a pending bet to 'confirmed' once the system is restored. The user's account balance will then be adjusted to reflect the wager.

26. The system will not recognize or accept multiple bets placed on the same event at the exact same time.

27. OKBet holds the final authority on all decisions regarding betting disputes and transactions.

28. By using the service, the account holder accepts the randomness of the shuffling software in poker and other random-number-generated games.

29. Users understand that WAP network connections can be unstable. OKBet only recognizes bets that are successfully recorded in the system and is not responsible for bets that failed to go through due to connection issues.

30. Unless otherwise specified in the offer or sport-specific rules, all bets apply only to the result at 'Regular Time' or 'Full Time.' This duration is defined by the official governing body of that sport (e.g., 90 minutes plus injury time for football). If the governing body changes the game length before the start (e.g., three 30-minute periods), that becomes the official duration. This does not include overtime or extra time unless explicitly mentioned.

31. 'Live Betting' allows users to wager while an event is in progress. OKBet is not liable if the service is unavailable or if the live score is inaccurate. It is the user's job to stay updated on the match's progress and remaining time. OKBet is not responsible for schedule changes or service interruptions in live betting.

32. If there is evidence of match-fixing, rigging, or fraud, OKBet may void the bets or freeze payments until a full investigation is completed.

Event-specific Rules

For more detailed information, please review the OKBet Sports Betting Game Rules.

Transaction Policy

When using credit/debit cards or other payment methods, the name on the card must exactly match the name used during registration. OKBet may decline any transaction if the names do not match.

Customers are responsible for settling any debts owed to OKBet or its members. If a user is suspected of fraud—such as money laundering or using stolen cards—OKBet may immediately freeze or close the account, seize the balance, and share the user's identity with banks, credit card companies, and other relevant authorities. The perpetrator will be liable for any costs OKBet incurs during this process.

Refund Policy

Once a deposit or bonus has been used to place bets through OKBet services, it can no longer be refunded.No refund can be completed once the alleged deposit (including the bonus) has been played using the OKBet Services.

Refund requests are only considered if made within 24 hours of the transaction. A 30-day window applies only if the user claims their account was accessed by a minor or another person, or if there was a PAGCOR violation.A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account or if there was any PAGCOR violation incurred.

OKBet may hold refunds or reverse transactions until the user's identity is verified to their satisfaction. Users may be required to provide notarized or certified ID according to Philippine law. If this documentation is not provided within five days of the request, the refund will be denied, the account will be closed, and all funds will be forfeited. This decision is final.OKBet reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to its satisfaction, in order to ensure that any payment made will be honored after a refund has been made. The player agrees to provide, in case demanded, a notarized identification, or any other certified identification in accordance with the applicable Philippine laws. If such notarized or certified identification is not provided within five (5) days of the request, then such refund or reverse transaction shall not be affected, the Player Account shall be closed and OKBet shall forfeit all funds in the Player Account. Such decision shall be final, binding and not subject to appeal.

KYC Policy

The OKBet Know Your Customer (KYC) Policy is implemented to protect the company from being used for illegal activities.

To comply with local and international laws, OKBet maintains strict internal procedures to prevent money laundering, terrorism financing, human/drug trafficking, bribery, and the spread of weapons of mass destruction, and will act upon any suspicious user behavior.

The following points are covered under the KYC Policy:

Verification procedures.
Sanctions and PEP lists screening.
Compliance Officer.
Monitoring Transactions.
Risk Assessment.

Verification procedures To combat illegal activities on a global scale, OKBet adheres to Customer Due Diligence (CDD) standards. This means we have implemented our own internal verification protocols that align with international Anti-Money Laundering (AML) and 'Know Your Customer' (KYC) frameworks.
One of the international standards for preventing illegal activity is customer due diligence (“CDD”). According to CDD, OKBet establishes its own verification procedures within the standards of anti-money laundering and “Know Your Customer” frameworks.

Identity verification To verify your identity, OKBet requires users to submit official, independent documentation—such as a national ID, international passport, utility bill, or bank statement. Additionally, the process includes a one-time video call and a selfie holding your valid ID. OKBet may collect and verify this personal information for KYC purposes, typically within a 24-hour window. In accordance with the PAGCOR Regulatory Framework, the following documents are accepted as valid identification:
OKBet’s identity verification procedure requires the User to provide OKBet with reliable, independent source documents, data or information (e.g., national ID, international passport, bank statement, utility bill), one time video call verification and selfie with the valid ID. For such purposes OKBet reserves the right to collect User’s identification information for the KYC Policy purposes and verify it within 24 hours.
The following documents will be the acceptable IDs according to the PAGCOR Regulatory Framework:

Driver’s License
PhilHealth ID
Postal ID
NBI Clearance
Senior Citizen Card
Overseas Workers Welfare Administration (OWWA) ID
ID Passport (Philippine/Foreign)
Firearms License
Police Clearance
Integrated Bar of the Philippines ID
Seaman’s Book
Professional Regulations Commission (PRC) ID
Overseas Filipino Workers (OFW) ID
Social Security System (SSS) Card
Tax Identification (TIN)
Unified Multi-Purpose ID (UMID)
Voter’s ID or a valid Voter’s Certificate
Maritime Industry Authority (MARINA) ID
Philippine National ID
Valid Passport
Alien Certificate of Registration
Immigrant Certificate of Registration
National ID

OKBet takes the authenticity of user data seriously. We use all available legal methods to double-check the information provided and reserve the right to conduct deeper investigations into any accounts flagged as suspicious or high-risk.

Identity verification isn't just a one-time event; OKBet may re-verify users periodically. This is especially true if your personal details change or if your account activity becomes unusual. Even if you've been verified before, we may ask for updated documentation to keep your account current.

All personal identification data is collected, stored, and shared with strict adherence to OKBet’s Privacy Policy and all relevant legal regulations.

By successfully verifying a user's identity, OKBet protects itself from legal liability should its platform be misused for illicit purposes.

Card verification Anyone wishing to use payment cards for OKBet services must first complete the verification process by following the specific instructions provided on our website.
The Users who are intended to use payment cards in connection with the OKBet’s Services are required to undergo a verification process in accordance with instructions available on the OKBet’s Site.

Screening for Sanctions, Minors, Government Officials, PNP/AFP, excluded persons, and Politically Exposed Persons (PEPs). OKBet cross-references all applicants against official lists of sanctioned individuals, minors, government employees, members of the PNP/AFP, and Politically Exposed Persons (PEPs). Both individual users and corporate entities are screened against these lists at the following stages:
OKBet screens applicants against recognized Sanctions, Minor, Goverment Officials, PNP/AFP, excluded and Politically Exposed Persons (PEPs) lists.
Individuals and legal entities are screened against mentioned lists:

During the initial onboarding process when the application is submitted.
Whenever a Compliance Officer manually reviews an AML or anti-fraud alert.
Through an automated monthly script that re-scans the entire customer database.
For manual verification and confirmation, OKBet utilizes the PAGCOR database regarding Sanctions, Minors, Government Officials, PNP/AFP, and PEPs.

To comply with PAGCOR guidelines—which restrict gaming to residents of the Philippines—OKBet reserves the right to request additional evidence of a player's current location using any necessary and appropriate means.

Compliance Officer The Compliance Officer is the authorized official responsible for ensuring the KYC Policy is strictly followed. Their role involves overseeing all AML and counter-terrorist financing efforts, which include:
The Compliance Officer is the person, duly authorized by OKBet, whose duty is to ensure the effective implementation and enforcement of the KYC Policy. It is the Compliance Officer’s responsibility to supervise all aspects of OKBet’s anti-money laundering and counter-terrorist financing, including but not limited to:

Gathering and managing user identification data.
Creating and maintaining internal protocols for how reports and records are completed, reviewed, and stored to meet legal requirements.
Tracking transactions and investigating any patterns that deviate significantly from a user's normal behavior.
Managing a secure system for the storage and retrieval of logs, forms, and official documents.
Updating risk assessment regularly.
Sharing necessary information with law enforcement agencies as required by law.

The Compliance Officer is empowered to coordinate directly with law enforcement agencies dedicated to stopping money laundering, terrorism financing, and other crimes.

Monitoring Transactions We recognize users not just by their identity (who they are) but by their behavior (what they do). Because of this, OKBet uses data analysis to assess risk and detect suspicious activity. Our compliance system handles everything from data capture and filtering to investigation and reporting, featuring the following capabilities:
The Users are known not only by verifying their identity (who they are) but, more importantly, by analyzing their transactional patterns (what they do). Therefore, OKBet relies on data analysis as a risk-assessment and suspicion detection tool. OKBet performs a variety of compliance-related tasks, including capturing data, filtering, record-keeping, investigation management, and reporting. System functionalities include:

Performing daily checks against 'black lists' (such as the PAGCOR National Database of Restricted Persons), analyzing transfer patterns, flagging users for monitoring, denying service to high-risk accounts, opening investigative cases, and filing mandatory statutory reports.

Case and document management. As part of our KYC Policy, OKBet monitors all financial activity and reserves the right to:
With regard to the KYC Policy, OKBet will monitor all transactions and it reserves the right to:

Report any suspicious transactions to the relevant authorities via the Compliance Officer.
Ask the user for further documentation or clarification regarding a suspicious transaction.
Freeze or close an account if there is reasonable evidence that the user is involved in illegal activity.
The points mentioned above are not exhaustive; the Compliance Officer monitors daily activity to distinguish between legitimate business and transactions that require reporting as suspicious.

Risk Assessment Following PAGCOR guidelines, OKBet uses a risk-based strategy to fight money laundering and terrorism financing. This approach allows us to scale our security measures based on the level of risk identified, ensuring that our resources are focused where they are most needed to mitigate the highest threats.
OKBet, in line with the PAGCOR compliance, has adopted a risk-based approach to combating money laundering and terrorist financing. By adopting a risk-based approach, OKBet is able to ensure that measures to prevent or mitigate money laundering and terrorist financing are commensurate to the identified risks. This will allow resources to be allocated in the most efficient ways. The principle is that resources should be directed in accordance with priorities so that the greatest risks receive the highest attention.

Anti-Money Laundering (AML) Policy

As defined by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160), money laundering is the attempt to hide the origins of money gained from criminal activity to make it look legitimate. This process typically happens in three stages that can be detected by intermediaries like OKBet:

Placement: The initial entry of 'dirty' cash from illegal activities into the financial system.

Layering: Creating a complex web of financial transactions to distance the money from its criminal source and hide the audit trail.

Integration: Making the laundered money appear legal so it can be reintroduced into the economy as legitimate business funds.

OKBet's Anti-Money Laundering Strategies

To prevent our platform from being used for money laundering or terrorism financing, OKBet adheres to the following core principles:

The appointment of a dedicated Compliance Official.
A robust 'Know Your Customer' process involving both Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
Reporting to the AMLC
Ongoing Employee Training
Continuous account monitoring and regular compliance audits.
Strict data retention and record-keeping in line with AML laws.
Internal Audit Function.

Regulatory Compliance

OKBet is committed to the highest ethical standards. We strictly follow all laws and will refuse service if we have reason to believe a transaction is linked to money laundering.

Collaboration with Philippine Law Enforcement Agencies

Within the bounds of client confidentiality and the law, OKBet works closely with law enforcement. We take necessary legal action when there is a reasonable suspicion of money laundering and report such findings to the appropriate governing bodies.

Bonus

Any bonus won by an account holder is subject to the terms of this agreement as well as any additional specific promotional rules.

OKBet maintains the discretion to offer specific bonuses to individual users or selected groups.

Before a bonus can be withdrawn, players must meet all applicable requirements and restrictions; otherwise, the withdrawal request will be declined.

The currency used for withdrawals must match the currency used for the initial deposit.

OKBet may change or cancel bonuses and promotions, or alter their rules, at any time without the obligation to notify customers or third parties.

If a user has opted for self-exclusion, OKBet will make a reasonable effort to return their remaining balance according to our terms. For more details, please refer to our Responsible Gaming guidelines.

Bonus Abuse

\"Bonus Abuse\" is defined as activities including, but not limited to:

Violating the terms and conditions associated with a bonus, free bet, or promotional offer.
Creating multiple accounts to claim the same bonus several times.

If OKBet reasonably suspects that a user—individually or as part of a group—has abused or attempted to abuse a bonus, we reserve the right to:

Cancel the bonus and any winnings derived from it.Forfeit the bonus allocated to the Account Holder and any winnings from that bonus, and/or;

Refuse or withdraw a bonus offer from the user.Revoke, deny, or withdraw a bonus offer from the Account Holder, and/or;

Restrict access to specific products or features.Block an access to particular products, and/or;

Ban the user from participating in any future promotions.Exclude the Account Holder from any future promotional offers, and/or;

Immediately terminate the user's account.Terminate the Account Holder’s account with immediate effect.

Disclaimer

If a court or any other legally authorized body determines that OKBet is liable, the compensation will be limited. Specifically, OKBet will only be responsible for the lesser of two amounts: the original stake placed or the user's net winnings. In certain applicable cases, this limit may instead be the lower of the current account balance or the specific amount transferred into or out of the account.

OKBet operates independently and has no formal partnership or affiliation with the athletes, sports teams, or event organizers featured on its platforms. All names and images are used solely to facilitate the services provided, and OKBet claims no ownership over the intellectual property of these third parties.

OKBet does not guarantee that any specific user has the legal right to use its services, and neither does any of its staff, partners, agents, or affiliates have the authority to provide such a guarantee. By using the website, opening an account, or accepting prizes, the user confirms they fully understand and agree to abide by all OKBet Rules, including any future updates, without exception.

OKBet will not be held responsible for any losses or damages suffered by a user or a third party if those issues arise directly or indirectly from the user:

using a bank card or account belonging to someone else to fund their OKBet account;
attempting to withdraw funds from their OKBet account to a third-party account;
providing inaccurate personal banking details when requesting a withdrawal;
allowing other people to access their account to handle deposits or withdrawals.

OKBet accepts no liability for any direct or indirect damages or losses caused by the following circumstances:

clerical errors, typos, misinterpretations, translation mistakes, technical glitches, registration errors, the cancellation of a game for any reason, or any similar unforeseen event;
Violation of the OKBet Rules;
Collusion and/or criminal actions;
Advice provided by OKBet;
a complete or partial failure of OKBet's central computer systems, or delays and data loss resulting from telecommunications or transmission system failures;
financial risks, such as fluctuations in currency exchange rates;

All content on the website—including statistics, match results, scores, and editorial pieces—is for general information only and should not be treated as professional advice. OKBet and its data providers are not responsible for any inaccuracies, delays, or missing information, nor for any decisions made based on this data.

The user agrees to protect and compensate OKBet, along with its employees, directors, partners, and affiliates, against any costs, legal fees, or damages resulting from the user's:

Entry, use or reuse of the Website;
Use of any Website material;
access to and use of the servers that power the services;
installation and use of the Client Application;
participation in games and the use of chat features and other services;
The acceptance of any Prize.

OKBet, its software providers, and its affiliates shall not be liable for any direct, indirect, or accidental damages arising from the use—or inability to use—its products and applications, regardless of whether negligence was involved. Users acknowledge that OKBet is not responsible for any illegal or offensive behavior by other users. If a user is unhappy with the services or the rules, their only recourse is to stop using the platform.

Users acknowledge that any similarities between the names, people, or events depicted in the games and real-life occurrences are purely coincidental.

The user understands that OKBet may modify or discontinue any of its services at its own discretion and at any time.

It is the user's responsibility to check the OKBet Rules on the website regularly, and at least once a month, to stay updated.

Users may encounter third-party content on the site, such as media streams. OKBet does not own this content and has no control over the images, audio, or graphics provided by these external sources. Accessing such content is done at the user's own risk, and OKBet disclaims all responsibility for it.

OKBet is not responsible for any losses caused by technical issues beyond its control, such as poor satellite reception, network outages, or user errors and misunderstandings while navigating the site.

The company cannot guarantee and assumes no liability for service interruptions, breaches of contract, or delays caused by third-party providers, such as internet or wireless communication companies.

OKBet and its partners, employees, and agents are not liable for any economic loss—whether minor or major, direct or indirect—resulting from a user's access to the website, use of the software, or installation of its applications, even if OKBet was warned that such losses were possible.

In the event of a discrepancy between the match result shown on a user's device and the result recorded on OKBet's server, the server's data will be considered final. Users also agree that OKBet has the final authority to interpret game rules and the status of any bets.

OKBet provides its services 'as is' without any explicit or implied warranties regarding their quality, accuracy, completeness, or suitability for a particular purpose.

While OKBet strives to offer a secure and high-quality experience, it cannot guarantee that the service will always be stable, timely, or free of errors, nor can it promise that the site will be completely immune to viruses or malware.

OKBet reserves the right to change, delete, add to, or suspend any part of its services immediately and without prior notice, and will not be liable for any resulting losses.

Breach of Agreement and Claim

If a user breaks any part of this agreement, OKBet may take action, which could include terminating the agreement, blocking website access, closing the account, seizing funds, or initiating legal proceedings.

The user agrees to fully compensate and defend OKBet, its shareholders, and staff against all costs, legal fees, and damages if the user:

violates any terms of this agreement;Violation of the agreement or part of the agreement by the account holder;

breaks the law or infringes upon the rights of third parties;Violation of laws or regulations or affect the legal rights of third parties by the account holder;

causes negative consequences through their use of the site, or if someone else uses their account details to log in (whether authorized or not).Other negative results caused by the account holder’s use of OKBet’s website services, or other people’s use of account information to log in, regardless of whether authorized or not.

Priority

The game rules and these terms of use together constitute the entire agreement between the user and the company.

If there is a conflict between the general agreement terms and the specific rules of a game, the game rules will take precedence unless stated otherwise.

Governing Law

This agreement is governed by the laws of the Republic of the Philippines. Any disputes or legal disagreements will be settled exclusively in Philippine courts. By agreeing, both parties waive any right to challenge the jurisdiction of these courts or claim that the venue is inconvenient.

Issue Resolution

Anyone wishing to file a complaint regarding OKBet's services or products should reach out to the customer service team.

Upon receiving a complaint, OKBet will conduct a fair and objective investigation to reach a practical and final resolution.

To help resolve a dispute, OKBet may request that the customer provide further details, documentation, or supporting evidence.

If a complaint cannot be settled through the internal appeal process, it may be submitted to an appropriate independent agency for a final decision.

Should any conflict be referred to an independent body, the matter will be resolved by that specific institution following legal protocols and established dispute resolution procedures. Once a decision is reached, it is considered final and legally binding.

Other Terms

While we provide translations of these Terms and Conditions as a courtesy and in good faith, the original English text is the official version. If there is any contradiction or difference in meaning between the English version and any translation, the English text will take precedence.

If any part of this agreement is found to be illegal, invalid, or unenforceable within a specific jurisdiction, that ruling won't invalidate the clause in other regions. Furthermore, it won't impact the validity or enforcement of any other remaining sections of the agreement, regardless of the legal category.

The headings used in this agreement are included for convenience and navigation only; they do not define or limit the actual meaning or interpretation of the clauses they precede.

OKBet will not be held liable for a breach of contract if it is unable to meet its obligations due to circumstances beyond its control. This includes events such as natural disasters, government interventions, war, civil unrest, system failures, or interruptions in power and telecommunications services.

If OKBet fails to act on or delay the exercise of any of its rights, remedies, or privileges under this agreement, it does not mean that OKBet has given up or waived those rights.

OKBet may transfer this agreement or any of its components at its own discretion and without prior notice. Conversely, account holders and visitors are strictly prohibited from transferring any of their rights or obligations under this agreement to another party.

This agreement is strictly between the parties involved and does not create, grant, or provide any rights or benefits to any unrelated third parties.

Nothing in this agreement should be interpreted as establishing a partnership, agency, trust, or joint venture between OKBet and the account holder.

This document represents the most current and comprehensive version of the service agreement between OKBet and the user or visitor, effectively superseding all previous versions.

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